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Talk to a person.
Order problems get answered first. Everything else usually within the hour, any time of day.
Send us a message
If it's about an order, include the reference beginning PM- — it lets us find it without asking you twice.
Order support
Coins haven't arrived, or the balance doesn't match what you paid for. Quote your order reference and we'll deliver or refund the same day.
orders@pogo.marketBilling
Refunds, duplicate charges, or a payment that failed after the money left your account.
billing@pogo.marketEverything else
Bulk orders above the ten-per-order limit, partnerships, or anything the FAQ didn't cover.
hello@pogo.marketFaster: live chat
The chat button in the bottom-right corner is staffed around the clock and is the quickest way to reach us.
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